A handbook for new and experienced managers.
Leading with gratitude
When I feel "meh", by default I am looking for something that I am thankful for. It doesn't take long for me to be in awe and wonder about the simplest things. Take your smartphone as an example. Every question was answered with a swipe of the finger! The roof over my head, the cup of coffee I drink. The possibilities for gratitude are endless.
It turns out that gratitude is not only great for making me feel better, but also more powerful as a lever than I ever imagined.
This week is Leading with Gratitude: Eight Leadership Practices for Extraordinary Business Results by Adrian Gostick and Chester Elton <! – ->
Trench poles for carrots
Presented by the authors of The Carrot Principle and The Orange Revolution Adrian Gostick and Chester Elton have found the easiest and most basic way to access and engage employees, gratitude.
Co-founder of The Culture Works, a global training company. Both authors are experts in work culture and leadership.
I received this book for review and had left it there for a while. I didn't know that I would have much more time to read due to a health crisis, and this book offered the perfect performance for employees with financial constraints.
After all, gratitude is fred. <! – ->
When walking gets tough, you become grateful
The beginning of the book begins with an inspiring story from Garry Ridge, the CEO of WD-40. During the economic crisis of 2008, he used a policy: "No lies, no fakes, no hidden talks." He committed himself not to fire a single person or to give up a single service. He also instructed managers to lead with gratitude by showing sincere appreciation.
He took the lead, managers followed suit and in 2010 the company reported its best year yet.
I assume you can say that difficult times require desperate measures. But the results that Ridge experienced in 2010 are not the accomplishments that most companies achieved at the time. <! – ->
In other words, gratitude may not be a recourse in difficult times, it may be a leadership style.
The survey says: Showing gratitude is an essential leadership skill
The authors conducted a 200,000-person study that showed that managers who were thankful for excellent work led teams with higher business metrics. This included twice the profitability of their colleagues and 20% higher customer satisfaction.
If you consistently show genuine gratitude to your employees or team, they will feel more positive about their work and will be less stressed. And the results reflect this.
The myths that hold back leaders
The book also deals with popular leadership and management myths. And I have to admit that they surprised me. Not because they were listed as myths, but because companies continue to build on those beliefs and encourage managers who practice them.
Would you like to know what they are?
"Fear is the best motivator" and "People are praised far too much these days."
But here is the best: the authors state that nobody believes that they lead with fear, and yet their survey showed that 30% of managers believe that fear is sometimes effective.
With more and more millennials in the workforce, managers are complaining that they want praise. This is a misnomer. What millennials are looking for is instant feedback on the impact they are having.
Implementation of a tour based on gratitude
Starting a gratitude practice can be challenging or even turn out to be fake.
If you subscribed to the myth "fear is good" and "too much praise is bad", your team will think that you have been kidnapped and traded with an alien.
The authors recommend speaking to your team and explaining that you recognize that it is time for a change. It could also be helpful to acknowledge that you have your head bowed and set a punishment schedule to focus on the results – and that this has put excessive strain on the team.
In fact, the entire book focuses on the process of showing gratitude and incorporating it into your leadership style.
Here are a few more;
Request and respond to submissions
Accept positive intentions
Walk in their shoes
Search for Small Profits
Tailor-made for the individual
Strengthening core values
Pay attention to your preconceived notions
Perhaps the biggest obstacle to incorporating gratitude into your leadership practice is the fraud syndrome or the feeling that you are inadequate in your own abilities.
You are unlikely to praise others if you feel inadequate or weak.
Nothing could be further from the truth.
Treat yourself to a break. Then practice opening your own mind to your employees and their skills. Don't let your preconceived ideas about yourself and your employees get in the way.
Leading with gratitude is the ideal read in uncertain times. The CEO stories it contains as well as helpful tips from the authors make this book a book that you can read, practice and implement both in your company and in your life.